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Dear Administrator,

We are writing to let you know that your G Suite legacy free edition will no longer be available starting July 1, 2022. To maintain your services and accounts, you need to upgrade to Google Workspace.

We launched our G Suite legacy free edition —the original Google Apps offering for businesses and schools— 16 years ago. In 2012 we discontinued this service, and we will now transition all remaining users to an upgraded Google Workspace paid subscription based on your usage.

What does this mean for my organization?
In 2020, we introduced —Google Workspace— and tailored our offerings to provide more options to fit our customers’ needs. Google Workspace includes all the features you already use, plus several new capabilities including more storage, increased security, 24/7 support, and more.

Upgrading from your G Suite legacy free edition to Google Workspace will only take you a few short steps and is not disruptive to your end-users. To support you in this transition, you will have discount options for 12 months after July 1, 2022.

What do I need to do?
To avoid disruption and maintain your account(s), please upgrade to Google Workspace by May 1, 2022. Begin the upgrade by reviewing the transition help center article, and selecting the option that best suits your organization’s needs. When you've identified your preferred subscription:

Go to your Admin console.
Select your new subscription offering.
Enter your billing information.
Once you’re upgraded, you can use your new Google Workspace subscription and functionality at no-cost until at least July 1, 2022.

If you take no action by May 1, 2022, Google will begin upgrading your organization seamlessly to a new Google Workspace subscription. The new subscription will be based on what you currently use with your G Suite legacy free edition.

If you do not enter your billing details before July 1, 2022, your subscription will be suspended.

If your needs have changed and you do not want to upgrade to a Google Workspace subscription, you can export your organization’s data with the takeout feature.

FAQs
Visit the help center for information on the G Suite legacy free edition to Google Workspace transition.

We’re here to help
If you have questions or need assistance, please Contact Google Workspace support. When you call or submit your support case, reference issue number 205265775. If you have trouble accessing your administrator account, please refer to instructions to reset your administrator password.

Thanks for choosing Google Workspace.

– The Google Workspace Team

We heard you. We did not get this right from the start. My apologies for that and I wanted to personally assure you of the path forward:

First, rest assured that come May, when we end new software updates for our legacy products, they will continue to work just as they do today. We are not bricking them, we are not forcing them into obsolescence, and we are not taking anything away. Many of you have invested heavily in your Sonos systems, and we intend to honor that investment for as long as possible. While legacy Sonos products won’t get new software features, we pledge to keep them updated with bug fixes and security patches for as long as possible. If we run into something core to the experience that can’t be addressed, we’ll work to offer an alternative solution and let you know about any changes you’ll see in your experience.

Secondly, we heard you on the issue of legacy products and modern products not being able to coexist in your home. We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state. We’re finalizing details on this plan and will share more in the coming weeks.

While we have a lot of great products and features in the pipeline, we want our customers to upgrade to our latest and greatest products when they’re excited by what the new products offer, not because they feel forced to do so. That’s the intent of the trade up program we launched for our loyal customers.

Thank you for being a Sonos customer. Thank you for taking the time to give us your feedback. I hope that you’ll forgive our misstep, and let us earn back your trust. Without you, Sonos wouldn't exist and we’ll work harder than ever to earn your loyalty every single day.

If you have any further questions please don’t hesitate to contact us.
Sincerely,
Patrick

Patrick Spence
CEO, Sonos

@Meantek: Har du importerat från The Whisky Exchange eller Master of Malt? Hur blir det med skatt, är det inräknat i priset eller måste man deklarera själv? Kan man dra av den skatt man redan har betalat i det landet som sidan är baserad i?